Activity
- •We completed 835 dial attempts across all active lists.
- •We connected with 64 prospects, leading to 19 conversations.
- •The primary outcome was reaching voicemails; however, we did receive 2 requests for more information, 6 busy signals, 1 gatekeeper, and 1 prospect using a competitor.
- •We booked 2 meetings for your team.
- •We noted 19 instances of bad/wrong numbers, signaling potential list quality issues.
Metrics
- •Dials: 835, Connects: 64, Conversations: 19, Meetings: 2
- •Connect rate: 7.7% (64/835)
- •Conversation rate: 29.7% (19/64)
- •Meeting rate: 10.5% (2/19)
Sequences run (1)
| Sequence | Dials | Connects | Convos | Meetings |
|---|---|---|---|---|
| LivePro ICP List - Sam | 835 | 64 | 19 | 2 |
Dispositions
- •No answer746
- •Connected41
- •Bad/Wrong Number19
- •Not Qualified16
- •Busy6
- •Send More Info2
- •Connected - Meeting Booked2
- •Gatekeeper1
- •Gave Referral1
- •Using Competitor1
Client feedback
- •Frequent voicemails and wrong numbers are impacting connect rates.
- •Two prospects explicitly mentioned not being the right contact, indicating potential ICP targeting refinements needed.
- •One prospect is currently on PTO, and another was in a meeting, suggesting optimal call times could be further optimized.
- •We encountered one prospect who indicated they are already using a competitor's solution.
Bottlenecks
- •High volume of voicemails and no answers, suggesting potential optimal timing adjustments.
- •Several instances of bad or wrong numbers on the lists.
- •Some prospects indicating they were not the right contact or that decision-making lies elsewhere.
- •One prospect explicitly stated they are using a competitor.
Next actions
- •We will continue to refine our calling patterns to improve connect rates and conversation rates.
- •We will follow up with prospects who requested more information or suggested future contact.
- •We will analyze current prospect data for patterns in 'wrong number' outcomes.
- •We will explore alternative contact strategies for prospects who delegate decision-making.
Action items by department
List Building
- •Review and cleanse current contact lists for accuracy and relevancy, especially regarding 'bad/wrong number' dispositions.
- •Research and identify more precise ICP contacts to reduce 'Not Qualified' and 'decision-maker not found' objections.
Strategy
- •Refine targeting and messaging based on a prospect who mentioned using a competitor.
- •Develop strategies for optimal call times to mitigate 'no answer' and 'busy' dispositions.
Cold Calling
- •Implement refined calling patterns and follow-up procedures for interested prospects and referrals.
Hi team LivePro,
We wanted to share an update on our cold calling efforts on your behalf, covering the period from June 29 - July 8, 2026. We've made 835 dial attempts, connecting with 64 prospects, which led to 19 conversations and 2 booked meetings for your team. This initial outreach has provided some valuable insights into the current landscape.
While we encountered a high volume of voicemails and some instances of bad numbers, we also received positive signals such as requests for more information and referrals. Our connect rate currently stands at 7.7%, with a conversation rate of 29.7% and a meeting rate of 10.5%. These early metrics help us understand where to focus our optimization.
Feedback from prospects points to opportunities in refining our contact data and possibly adjusting our outreach timing. Some prospects indicated they weren't the right contact person, highlighting the need for even more precise targeting. We also encountered a competitor being actively used by one prospect, which is valuable information for our strategic positioning.
Moving forward, we're dedicated to refining our approach based on these insights. We'll be working closely with our internal teams to enhance list quality, optimize our calling strategy, and ensure our messaging deeply resonates with key decision-makers. We're confident that these iterative adjustments will yield stronger results as we continue our efforts.
The BizDev Labs team
Activity
- •Dials made: 676 targeting CX and Operations leaders
- •Engaged in 52 connects with prospects
- •Had 45 conversations lasting over 60 seconds
- •Booked 0 meetings from these conversations
Metrics
- •Connect rate: 7.7% (52 Connects / 676 Dials)
- •Conversation rate: 86.5% (45 Conversations / 52 Connects)
- •Meeting rate: 0.0% (0 Meetings / 45 Conversations)
Sequences run (1)
| Sequence | Dials | Connects | Convos | Meetings |
|---|---|---|---|---|
| LivePro (G2 List) | 676 | 52 | 45 | 0 |
Dispositions
- •No answer595
- •Not Qualified44
- •Bad/Wrong Number28
- •Gave Referral3
- •Send More Info2
- •Connected1
- •Gatekeeper1
- •Wrong number1
- •Using Competitor1
Client feedback
- •Significant number of wrong numbers encountered
- •Several prospects indicated they are not the correct contact person
- •Some prospects expressed being too busy or not interested at this time
- •A few referrals were given, pointing to other contacts or departments
Bottlenecks
- •High number of wrong or unqualified numbers in the list
- •Difficulty reaching decision-makers or relevant contacts
- •Lack of immediate interest from connected prospects for a demo
- •Prospects often misidentified as direct responsibles for call center tech
Next actions
- •Refine targeting criteria for future lists to improve data quality
- •Develop more tailored initial messaging to quickly qualify prospects
- •Follow up on referrals and 'send more info' requests promptly
- •Brainstorm new angles for value proposition to generate meetings
Action items by department
List Building
- •Review and update current prospect list; prioritize accurate phone numbers and relevant titles.
Strategy
- •Re-evaluate ideal customer profile (ICP) based on disposition feedback.
- •Refine messaging to better align with prospect pain points.
Cold Calling
- •Focus on immediate follow-up for referrals and information requests.
- •Experiment with different opening lines to identify decision-makers faster.
Client
- •Provide insights on current sales collateral and product benefits.
Hi LivePro Team,
We wanted to share a quick update on our cold call campaign for the past month, covering 676 dials. We're committed to transparency and wanted to provide you with insights into our progress, a few challenges we've encountered, and our planned next steps.
Overall, we've achieved a 7.7% connect rate and converted a strong 86.5% of those connects into conversations. While we're seeing good traction in getting prospects to speak with us at length, we haven't secured any meetings yet. The LivePro (G2 List) sequence accounted for all activity, delivering 676 dials, 52 connects, and 45 conversations.
The primary hurdles have been the high number of bad/wrong numbers and prospects who indicate they aren't the right contact for our offering. This suggests a need to refine our targeting and initial pitch to quickly identify relevant decision-makers. We've received a few referrals and requests for more information, which we are actively pursuing. We're confident that with some strategic adjustments, we can begin to convert more conversations into valuable appointments.
Moving forward, our team will be working closely to address these points. Thank you for your continued partnership as we work to optimize this campaign.
The BizDev Labs team